Responsible Gaming
Introduction
At Dan's Plumbing FAQ, we believe that gaming should be enjoyed as entertainment only. Pokies and online gaming should never be viewed as a way to earn money or solve financial problems. Like any form of entertainment, gaming carries risks and should only be engaged in responsibly and within your means.
We encourage all players to set strict limits, play for fun, and know when to stop.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities, including playing pokies. If you are under 18, please do not access gambling services. We take age verification seriously and support the protection of minors from gambling harm.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding gambling activities or lying about how much you gamble
- Feeling anxious, irritable, or guilty about your gambling
- Neglecting family, work, or social responsibilities
- Borrowing money to gamble or pay gambling debts
- Needing to gamble with increasing amounts for the same excitement
- Unsuccessful attempts to cut back or stop gambling
- Gambling as an escape from stress, depression, or anxiety
- Risking important relationships or opportunities due to gambling
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Controls
Most reputable gaming platforms offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Time Limits: Set automatic session time limits to control how long you play
- Account Cooling Off: Take a break from your account for a set period
Use these tools proactively to maintain control over your gaming behaviour.
Support & Help Resources for Australia
If you're struggling with gambling or suspect you may have a problem, confidential support is available:
Australia
- Gambling Help Online – Free, confidential counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858
International Resources
- United Kingdom – GamCare
www.gamcare.org.uk - United Kingdom – GamStop (National Self-Exclusion Scheme)
www.gamstop.co.uk - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org - Germany – Bundeszentrale für gesundheitliche Aufklärung
Information on problem gambling support and resources
Take Action Today
If you or someone you know is experiencing gambling-related harm, please reach out for help. There is no shame in seeking support.
Contact Gambling Help Online at 1800 858 858 to speak with a trained counsellor who can provide confidential guidance and support.
Remember: Gaming should be fun. If it's causing you stress or financial difficulty, it's time to seek help.